How long will it take to receive my order?
Domestic orders typically arrive within 2-3 business days. International express shipping takes 3-5 business days. Bespoke items require an additional 7-10 days for hand-crafting.
Frequently Asked Questions
Orders & Shipping
Can I modify or cancel my order?
If your order has not yet been dispatched, our Client Services team can assist you with modifications or cancellations. Please contact us immediately.
Product & Care
Where is your cashmere sourced?
Our pure cashmere is ethically and sustainably sourced from the highest altitudes of the Himalayas, ensuring the longest, finest fibers for unparalleled softness and warmth.
Is pilling normal?
Yes, light pilling is a natural characteristic of high-quality, pure cashmere during its first few wears. We recommend using a cashmere comb to gently remove pills.
Returns & Exchanges
What is your return policy?
We accept returns on unworn, pristine items with original tags within 30 days of receipt. Bespoke and monogrammed items are final sale.
Have a different question?
Our Client Services team is available to assist you with any inquiries.