We strive to provide a seamless delivery experience that matches the exceptional quality of our cashmere. Please find our comprehensive policies below.
We are pleased to offer complimentary express shipping on all international orders exceeding $500.
For international clients, all import duties, taxes, and handling fees are calculated and collected at checkout. There will be no hidden charges upon delivery (DDP).
If your purchase is not entirely satisfactory, we accept returns within 30 days of receipt. Items must be in pristine, unworn condition with all tags and original packaging intact.
To initiate a return, please access your account dashboard or contact our Client Services team. A prepaid return label will be provided for domestic orders.
We are here to help coordinate your delivery or return.